Free shipping on every order

We do not charge for delivery. Every order ships free, regardless of order value or
destination.

Processing time

Orders are picked, packed and handed to the carrier within 1–3 business days.
Business days exclude weekends and public holidays. During busy sale periods, processing
may take one additional day.

Tracking

As soon as your parcel leaves our warehouse we send a tracking number by email. You can
also look up your order at any time on our Tracking Your Order page.

Delivery times

Delivery time depends on your location and the carrier. Domestic deliveries typically
arrive within 3–7 business days after dispatch. International deliveries can take
longer depending on customs clearance.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, contact us
immediately — we can usually change the address before the order is dispatched.

Lost or damaged parcels

If tracking has not moved for an extended period, or your parcel arrives damaged,
contact us with your order number and we will investigate with the carrier and arrange a
replacement or refund.